New partnership to leverage the customer journey

SevenRooms, a data-driven guest experience platform for the hospitality industry, has announced a new integration with leading point-of-sale (POS) platform, H&L POS. Connecting two best-in-breed hospitality software, the cloud-based integration will seamlessly link H&L POS’s order data with SevenRooms’ comprehensive guest experience platform, enabling venues to gain and leverage deeper guest insights from across the customer journey.

Most notably, the integration will help hospitality operators leverage guest insights to power highly personalised service and automated marketing. Through the partnership, dining, hotel F&B, nightlife and entertainment venues will be able to surface reservation spend and historical purchase data in real-time, using that information to boost revenue and repeat visits through a tailored approach to the guest experience. 

“We are delighted to partner with H&L POS, an industry-leading platform that shares our mission of helping hospitality venues leverage insightful data to provide meaningful and memorable guest experiences,” said Paul Hadida, General Manager, Australia at SevenRooms. “Through our integrations with best-in-class solutions like H&L POS, we’re enabling venues - big and small, new and established - to glean deeper guest insights, and create and cultivate direct relationships that reward patronage and incentivise loyalty.”

“We’re extremely excited to partner with SevenRooms and bring the power of our integrated platforms to venues across Australia and beyond,” added Jeffrey Messud, Managing Director at H&L POS. “Like SevenRooms, we’re passionate about pushing the boundaries of exceptional experience and are committed to delivering reliable and fully integrated hospitality POS systems to support the profitability of our venues. As the industry continues to grow and realise the power of data, we look forward to working with SevenRooms to help venues nationwide continue to set new and exciting standards in Australia’s famous hospitality industry.”

SevenRooms’ software is used by operators in more than 250 cities worldwide to increase revenue and profitability by leveraging approved guest data to build direct relationships, deliver exceptional experiences, and increase repeat business. H&L POS solution is used by over 2,300 venues around Australia, and recently expanded their operations across the USA and EU through their sister companies under Aspire Software.

For more information about SevenRooms and H&L POS and their services, please visit sevenrooms.com.au and www.hlpos.com, respectively.

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