We would like to know if we can find a positive for the majority of questions above. If not, that's not a problem! You are able to upgrade at any time. Prior to doing this it is highly recommended that you conduct thorough research prior to settling on a restaurant's billing software. The advantages and features covered by this piece will enable you to be familiar in the elements that comprise an ideal platform to bill your restaurant.
When you are looking to set up your restaurant or upgrade the operations of your existing business, you may go for restaurant billing software that streamlines business operations to get maximum profits.
We know you are looking for a cost-effective solution. You might overlook an essential part of your overall strategy by focusing on cost-effectiveness.
Now, you need to know why is efficient restaurant billing is the key to a successful restaurant management strategy?
Let's look at restaurant billing software and its related functions individually.
A restaurant billing software includes management of different restaurant operations as well as billing. This includes inventory management, ticketing, invoicing, printing KOTs, and other similar functions.
The billing software contributes directly to revenue. Good billing software can help you run a restaurant more efficiently by reducing costs and reducing clerical tasks.
It also feeds revenue-driving systems like Marketing, Data Analytics, CRM campaigns, Feedback systems, Loyalty programs, and more.
Enterprises should strive to be lean, but not at the expense of revenue streams and lowering technology investments. Lean operations are about replacing routine tasks. These things can slow down day-to-day operations. There are many features that restaurant billing software can include.
If you are interested in using a specific restaurant billing software, you must have a checklist on hand.
In this article, our goal is to highlight the essential features of modern billing software. Also, I will cover the technology it is equipped with, the benefits of using it, and the questions you should ask yourself before making the switch.
Let's get started.
Features of the best modern-day restaurant billing software
Modern billing software comes with best-in-industry and trendy features. We have compiled a list of top billing software features you should know.
Cloud-based
As per Statista reports- POS systems will become the third most popular trend in restaurants. The 'portable Cloud POS' for your restaurant is the hottest technology available and is gradually replacing its on-premise counterpart.
What's the problem with on-premise POS software, you ask? The on-premise POS system has been discontinued. We are talking about the heavy restaurant billing software that is installed in your restaurant. It requires a large upfront investment, is not scalable and can only be used from your restaurant.
Cloud-based billing software is essential for restaurant owners. Cloud-based software will allow it to access certain features that are essential for data security and better operation.
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Data Storage: Remote servers store data instead of being stored locally. Online food ordering, online table-booking, and third-party food aggregators have made it easy to access more valuable data. Imagine that you have an unreliable local server where data loss and leakage are high. What if you could continue to use it? Would you continue to use it?
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Data Privacy: Your data is safer on the Cloud (on remote servers) than on your local server. This is to protect you from hackers, spammers, and bots.
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Device Neutral: Cloud restaurant POS is available for use on any device, whether it's an Android or iOS phone. You can even access it from your own home. It would be great if you could change your menu anywhere, at any time.
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Make changes from anywhere, anytime, using your cloud POS device.
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Low set-up costs: Cloud systems are cost-effective and don't require high upfront costs. Imagine if your old POS becomes obsolete after a few months. All your investment would be lost. Cloud restaurant billing only requires a low monthly recharge. You can also cancel the subscription at any time. You only make small monthly payments. Your restaurant's financial health can be improved by reducing its CAPEX.
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Constant Software Updates: Cloud restaurant POS is not easily obsolete. To keep your restaurant billing software current, the software is updated in the background periodically.
To know more about how cloud systems are better than older systems, you can refer to the following comparisons.
Online Order Management
Restaurant owners don't like looking at multiple devices to see the status of orders. It is both frustrating and hard to manage. You can now manage online orders through your restaurant billing software using the most current POS technology. This is a unique reference point for all of your incoming data.
Traditional billing software could only handle ticketing, printing receipts, and billing. Now, all of your online bookings can be managed in one system.
Managing third party online food ordering sites
An easy-to-manage billing system allows for seamless integrations with third-party aggregators. Your billing tool will display all online orders made from Zomato and Swiggy's or Uber, as well as any other online ordering systems. It's simple and convenient! Restaurants will no longer have to complain about having difficulty tracking data across multiple channels.
Analytics
Analytics is the key to a successful Restaurant Management System.
Your billing system is the hub of all incoming data, both from your outlets and online orders. Data management is centralized, so operations and analytics have a lot of data to work with. Your restaurant can benefit from structured data, which allows you to segment your customers. Data can be used to provide insights and allow you to make more data-driven decisions.
Before you begin the analytics process, it would be helpful to define some metrics for each function. This resource will streamline your analytics process: Integrating Analytics into Your Restaurant Management System.
Integrations with Restaurant Loyalty and Feedback Systems
The billing system will automatically create customer accounts. Once the order is placed, the status of redeemable points should be immediately displayed. This is an essential part of a restaurant loyalty program. Billing software offers a loyalty program feature and helps businesses automatically in enhancing customer retention.
Feedback should be stored in the history section. It should also be displayed at repeat orders to give staff better insight into who is there. The billing software should also sync with your feedback data to be visible to staff at the right times.
Supports multiple payment modes
Your billing software should allow customers to pay using their preferred payment methods. Your billing software should be able to handle any payment method, including cash, debit/credit cards and payment wallets. Your system should have all the latest payment modules so that restaurant staff can use them without any problems.
Accepting all modes of payment
Integrations with CRM Systems
Acquiring new customers is crucial for any business, but retaining them will accelerate profitable growth.
Pre-defined templates can be useful for customers who place orders via SMS or email campaigns. This helps customers stay engaged and improves the likelihood of repeat business. The repeat customer is worth more than the first-timer.
Here is an article from Forbes that drives home the point.
How do you create a CRM system that attracts customers back to your restaurant again and again? This is a quick guide to help you improve your CRM strategy. This could be all you need.
Benefits of the modern-day Restaurant Billing Software
All your operations as a single restaurant Management system quickly make their way into the restaurant backend architecture. One system handles the most of your operations and integrates revenue-generating functions like planning, marketing, analytics, and analysis.It can also be synced with other systems, making it easier to operate and more cash flow.
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Run your software anywhere, anytime
There is no need to be seated at a restaurant desk anymore. You can work from anywhere. Mobile restaurant billing software is compatible with all smartphones and tablets. You are ready to go once the software is integrated into your device. You can work from any location, provided you have internet access span.
- Automate your restaurant management processes
Once your POS data has been collected, you can create an automated workflow. You can link your billing software to Kitchens to facilitate faster order turnarounds. It will also link to your marketing setup, analytics, feedback, and loyalty systems.
- Employee tracking
Now, restaurant billing software requires that you enter the start time of your shift. All the customer and payment information is recorded with every order. This makes it easier to identify which employee is responsible for what period and allows you to manage your employees more easily.
- GST enabled
- Modern billing software has been designed to ensure compliance with GST. Now you can send GST invoices directly to customers via SMS or email. This will ensure that your clients are 100% tax compliant.
So is it time to upgrade your restaurant billing software?
We recommend that you upgrade your billing software if it doesn't offer the above features and benefits. Modern-day billing software will make a big difference for your restaurant. Imagine all the benefits your restaurant would enjoy if billing, invoicing, and structured data collection were faster and more automated.
This trend can set you back if you don't keep up. Before you do any further research, ask the following questions to determine if your answers are favorable. This will allow you to understand your current situation and the critical pain points in your restaurant.
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Are operations timely?
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Are there any issues with the customer's payment process? Are they satisfied with the types of payments that your billing software supports?
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Do the changes get reflected in real-time when you make updates from your tab and mobile?
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Is the time taken for an order to be prepared lower now than before?
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Are the engagement statistics on your CRM campaigns better with the automated frameworks set-up?
We hope that the majority of the questions above are answered positively. It doesn't really matter if it isn't! Upgrades are possible at any time. We recommend that you thoroughly research the restaurant billing software before making any final decisions. This article will help you understand the features and benefits of the ideal restaurant billing software.
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Softworld India Pvt. Ltd.Category: eCommerce Solutions and Developers Profile: SWIL's domain expertise is in the retail, distribution & healthcare (pharmaceutical) business. Softworld (India) Pvt. Ltd., an ISO 9001:2008 company based at Jaipur, Rajasthan, India, is a pioneer in the field of software solutions for healthcare & retail segments since 1994. Swil’s most demanded products are Unisolve for Pharmaceutical distributors, Cross for Retail Chemist Shops and Retailgraph for Small and multi-store Retail chains to manage Easy and Fast Billing, Financial Accounti ...
