Data from Salesforce’s MuleSoft show 98% of Australian organizations say it has become more difficult to retain skilled developers. 86% of organizations say automation solutions can help developers do more with less
Employees are facing increased pressure to meet business goals as their organizations pivot to meet digital transformation requirements more quickly than ever before. IT teams and specifically developers, sit at the center of that change.
To better understand the pressures on developers, and find out what it means for organizations, MuleSoft commissioned a survey of 100 CIOs and IT decision makers in Australia.
The survey results reveal challenges Australian organizations face retaining and attracting skilled developers as they look to accelerate digital transformation efforts. The vast majority, (98%) say the ‘Great Resignation’ has made it more difficult for their IT teams to retain skilled developers and 93% say it has become more difficult to recruit them in the last two years.
“The demand for digital solutions was already outpacing the supply of software developers before the pandemic, but now it’s through the roof. Churn caused by the ‘Great Resignation’ is widening this gap even further,” said Matt McLarty, Global Field CTO & VP of the Digital Transformation Office, MuleSoft.
”For organizations to truly transform digitally, they need to do two things: first, give developers user-friendly tools that maximize their productivity, and secondly, give the rest of the knowledge workers in the organization tools that empower them to become engaged in building digital solutions, not just documenting requirements.”
Developers feel pressure from digital transformation and repetitive tasks
The skills shortage, coupled with demand for faster innovation, is leaving many developers overburdened or searching for opportunities to innovate and go beyond repetitive work.
- Learning new skills and increasing workload create developer stress: The top four causes contributing to developer burnout in Australia were learning new skills to adapt to new technologies and approaches (39%), increasing workload / demand from other teams (35%), pressures of digital transformation (35%), and difficulty onboarding new hires quickly enough (35%).
- Learning technical software architecture is only adding to the pressure: 87% of organizations in Australia say the cognitive load required to learn their software architecture is so high that it is a source of angst and low productivity for developers.
- Automation will help to drive greater efficiency: 86% of organizations say they need solutions that automate key processes for developers so they can do more with less.
Empowering business technologists to scale IT innovation
Against this backdrop, organizations are recognizing the need to empower the wider workforce to take some strain away from developers. This is best achieved by encouraging the growth of business technologists – employees from outside the IT department who can play a more active role in digital transformation — while IT maintains security and control.
The majority (75%) of Australian organizations already have strategies to empower business technologists to drive digital transformation, yet a number of challenges remain:
- Limited automation and data silos hinder the growth of business technologists: Difficulty of managing the integrations across multiple cloud platforms without specialist IT skills (52%), limited automation in software development (50%), data silos (50%), governance and security (45%), and limited access to lightweight tooling (45%) remain barriers to increasing the number of business technologists in the workforce.
- Empowering employees outside of IT to integrate apps and data will help accelerate transformation: 90% of Australian organizations say empowering more individuals across the business to integrate apps and data for themselves would significantly reduce pressure on developers and accelerate transformation.
“The automotive industry never would have taken off if all the cars were being built by individual craftspeople,” continued McLarty. “The job of building cars had to be broken down to make it accessible to the masses.
We’re at that point in the software industry. We can’t expect a relatively small percentage of workers — software developers — to bear the brunt of mass digital production.
We have to get the whole organization involved. Low-code tooling and automation technology are the means for doing that, and they’ve already been shown to improve employee satisfaction and reduce stress.”
Learn More
Register and tune into TrailblazerDX, the developer event of the year, on Wednesday, April 27 - Thursday, April 28, to learn how developers can learn the latest skills and maximize productivity and innovation with Salesforce’s automation solutions, low-code tools, and more. Developers will hear how to build apps on Customer 360, integrate with MuleSoft, connect with Slack, and power analytics with Tableau.
Survey Methodology
Salesforce’s MuleSoft, in partnership with Vanson Bourne, surveyed 600 IT leaders from global enterprises. The online survey was conducted in February 2022 across the United States, the United Kingdom, France, Germany, and Australia.
Only suitable candidates participated in the survey and were verified by using a rigorous, multi-level screening process. All respondents work at an enterprise organization in the public or private sector with at least 1,000 employees and hold a managerial position or above in an IT department.
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MuleSoftCategory: Data Integration Services Profile: MuleSoft, a Salesforce company MuleSoft, provider of the world’s #1 trusted integration and API platform, empowers any company to quickly unlock and integrate their apps and data to create seamless experiences, faster. For more information, visit: https://www.mulesoft.com.
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