CITIC Telecom International CPC Limited ("CITIC Telecom CPC"), a wholly-owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883), is pleased to introduce SmartCLOUD(TM) Container Service to simplify application workflow, streamlining operations and offering profound competitive advantages, to support new business initiatives in an unrelenting, fast-paced, highly competitive environment.
Press Release Telecommunications
Alex Gendler published an interesting TED-Ed video on the false-positive paradox. He narrates a hypothetical scenario where a precious metal ‘unobtainium,’ present within only 1% of rocks in a specific quarry, must be mined. Joe, the miner, uses a reading device to identify which rocks contain the precious metal. His device will always detect unobtanium when present. It will also give the correct reading 90% of the time when a rock does not contain unobtanium. Now say Joe’s device beeps when pointed to a rock, and he offers to sell it to you for $200. Is it worth buying this rock from Joe for $200, knowing that you can sell an unobtanium rock for $1000, based on the reading of the detection device?
The telecommunication industry is not just about providing voice, data, and SMS services to individual consumers but also includes an enterprise segment. One could say that the enterprise business line is more like a wholesale business or B2B of telecom involving interconnect billing and roaming agreements.
There is a well-known adage that businesses run on people’s trust. However, in the real practical world, contract agreements remain the ultimate element of trust. Contract documents provide the necessary assurance to companies that certain obligations are legally binding, and thereby business can be undertaken with complete confidence. In that sense, looking at the larger context, contract documents are the driving force that enables businesses to run smoothly and efficiently.
Blockchain as technology comes with its own advantages and disadvantage. But using its advantages in the right place and on the right use case can be of huge benefit. Place where we need transparency, traceability, quick revenue recognitions, Operational efficiency, and an environment with zero discrepancies. An environment where the result or actions are dependent on multiple transactions by multiple parties, where the correlation of multiple transactions is important for E2E authenticity. And that is where Distributed Ledger Technology (DLT) often termed as Blockchain (as information/transactions are chained together), comes in handy.
In today’s rapidly evolving but oversaturated market, the telecommunication industry has changed its way of working. It has started to merge or intersect with other industries, such as media and financial services, offer more variants of products and personalized services to valuable customers, and quickly embrace new technical advents and adapt to the latest offerings, like 5G. As a result, the process starts involving multiple departments in core strategy and decision making. But each department monitors one’s own set of KPIs, which are in isolation from others. As a result, easier to monitor KPIs like revenue, subscriber base, number of installations, and site upgrades get priority while the concept of profits and margins take a hit and, thus, the accountability of multiple cost items. To overcome this issue requires a rejig in overall strategy involving collaboration between departments and a change in success criteria from top-line growth (revenue-based) to bottom-line growth (profit-based) with a presence of every stakeholder in the Profit & Loss(P&L) view of the company, resulting in a single version of the truth.
Consistent asset health across many levels from cell sites to regions is critical to ensure uninterrupted operations for telecom operators. However, proactively identifying anomalous patterns like equipment malfunction remains a major challenge. Drawing on Subex’s deep implementation experience, this paper describes the chief steps necessary to deploy successful pattern detection solutions. It also examines some high impact use cases for pattern detection that have systematically delivered value for telecom carriers.
The International voice business will eventually come down as WhatsApp; Facebook Messenger leads the race along with WeChat, QQ, Viber, and others following and overall taking up to 5 Billion monthly active users. Microsoft Teams, Zoom, Skype are taking over the enterprise voice conference call business. But even with these impacting factors, the International Interconnect business is here to stay for at least for the next half-decade.
As 5G gains traction, CSPs will look to unearth its potential benefits. However, what 5G will also bring in is a compound effect of the challenges that CSPs face already.
Telcos are continuously innovating and evolving their business models to counter the declining revenues from traditional services. One such business model where we see a steady increase in revenues over the last few years is Handset sales. Handset (Mobile) sales in the telecommunication industry refer to the selling of mobile phones, fixed-line devices, routers, etc. With the advent of smart gadgets, the range of devices extends to smartwatches, earphones, and headsets, and has led to the use of the broader term, Device Sales, to cover the growing range and diversity of products. One tier-1 operator in the developed market has recently reported that 22% of their revenue is from device sales in their recent financial report. While device sales contribute to telco revenues, fraudsters have quickly identified an opportunity to acquire high-value devices with almost zero upfront fees and no intention to pay in the future. This is resulting in significant fraud loss to telecom operators, and unlike traditional usage fraud, the loss in these cases can be calculated directly.
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